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Ingoo
2 years agoExplorer | Level 4
Unknown file in recent
I’m not sure if this is the right place to post this question, I’m new here. I logged into Dropbox from my phone earlier today to find a folder to share with a friend and discovered a random video ...
Jay
Dropbox Community Moderator
2 years agoHi Ingoo, thanks for bringing this to our attention.
Is it possible that this is a shared file? Could you try searching for it on this page on your account?
This will help me to assist further!
Ingoo
2 years agoExplorer | Level 4
Hi Jay, yes, I can find the file there. So it has been shared with me. Although I don't know who the person is that's shared it (well, I can see the name, but don't know anyone by that name), and nor does that explain why it appeared in my recently accessed files, when I didn't access it, and it was shared over a month ago. I don't recall receiving a notification that the file had been shared with me either.
I have no interest in the file and would ideally just like to delete it from my Dropbox altogether. I don't seem to have that option. And I don't seem to have a way to contact the person who shared it, to ask them why they shared it (or to remove it).
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