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Forum Discussion
Ingoo
3 years agoExplorer | Level 4
Unknown file in recent
I’m not sure if this is the right place to post this question, I’m new here. I logged into Dropbox from my phone earlier today to find a folder to share with a friend and discovered a random video ...
Ingoo
3 years agoExplorer | Level 4
I don't get an ellipsis on that file. It's there for other files. Can't really get a screenshot without including the person's name. Sorry.
Ingoo
3 years agoExplorer | Level 4
Also, when I tried accessing the file on my phone, Dropbox told me I don't have permission and could request access (which I did, but haven't been granted). I'm not sure if that's part of the issue of not getting the Remove option?
- Jay3 years ago
Dropbox Community Moderator
Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
- Ingoo3 years agoExplorer | Level 4Yes, please do. Thanks Jay.
- Jay3 years ago
Dropbox Community Moderator
Thanks, I've sent you an email, please could you reply to it when you get a chance!
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