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Forum Discussion

hzipper's avatar
hzipper
Explorer | Level 3
4 years ago

We can't change the ownership of a folder on our Dropbox team.

Hi, I'm an administrator for our Dropbox Team. One of our employees would like to transfer ownership of a folder to another employee. He tried, and then I tried at the admin level, and followed the H...
security
Pervez's avatar
Pervez
Explorer | Level 3
3 years ago

I am having the same issue only the account which is marked as an Owner is still unable to change ownership.

the red user is the team member who has ownership
the blue user is the admin account

Clicking the "Can edit" dropdown only gives the options of 
"Can Edit"
"Can View"
Remove

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Pervez, sorry to hear you're having issues with this.

 

If you're an admin of the team, have you tried adjusting this folder's settings through your Admin Console? 

  • veromclane's avatar
    veromclane
    Helpful | Level 5
    2 years ago

    I am having the same issue that others shared in this thread.  Please advise how to resolve this.  

     

    Thank you.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi veromclane, have you tried all the steps suggested in the thread? If so, could you confirm that you're the team admin of a Dropbox Business team according to your plan, along with any error messages you may have received?

      • taha2's avatar
        taha2
        Explorer | Level 3
        1 year ago

        Hi Jay 

        Just following up on this, as I'm having the same issue reported above by Pervez , even though I am an Admin. Please advise how to resolve this.

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