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Forum Discussion

sagar_lonkar's avatar
sagar_lonkar
Explorer | Level 4
2 years ago

Why are Dropbox accounts not automatically created when using Azure IDP integration?

We have integrated Azure IDP with Dropbox. When we add user on Azure IDP side , it does not create account on Dropbox. When we add such user email address for invite. It sends invite on email & us...
Onboarding
sagar_lonkar's avatar
sagar_lonkar
Explorer | Level 4
2 years ago

Provisioning status is On 
When user added to  Azure AD side , user gets invite email.
On invite email link click, It takes user to sign-up page. 
Single sing-on/Sign-in is not working for that user.
please help

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey sagar_lonkar, thanks for posting here!

 

Based on everything you've mentioned, it sounds like Azure is working correctly. 

 

Have you verified your Dropbox domains on the Dropbox side?

 

You should be able to change the join settings in the domain section of your admin console, in order to automatically add users to your team. 

 

Keep in mind that this works only if you have an email on that domain, and if they don't have an existing account. 

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