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Forum Discussion

Threlly's avatar
Threlly
Collaborator | Level 8
6 years ago

Why So Much Telemetry ?

Hi All,   My Pi Hole is blocking an INCREDIBLE amount of DropBox telemetry, even more than Windows telemetry, and by a large margin. So I have a few questions. 1. What is this telemetry for ? 2....
security
Threlly's avatar
Threlly
Collaborator | Level 8
6 years ago

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi Threlly; welcome to our Community!

     

    I'm not aware of this exact domain and as a matter of fact is not listed within our official domains. Can you let me know some additional information about the device you're seeing this on, such as if you're running the desktop application and/or if you're using a web browser to access a Dropbox account etc.? 

     

    Regarding your last queries, I'd suggest getting in touch with the 3rd party app you mentioned directly as they might have more information. 

     

    In any case, please let me know what you find, Threlly. 

    • Threlly's avatar
      Threlly
      Collaborator | Level 8
      6 years ago

      Hi,

       

      I'm using the Windows 10 desktop app v106.4.368.

      I rarely access dropbox in the browser.

      Even if I quit the client the DropBox service (DbxSvc) remains active in my task list, as does "DropBox Update 32bit".

       

      Gary

       

      • Threlly's avatar
        Threlly
        Collaborator | Level 8
        6 years ago

        The traceroute site interpreted the url as telemetry.v.dropbox.com, so I tried another site.

        The final IP, 162.125.19.9, is owned by DropBox.

    • Threlly's avatar
      Threlly
      Collaborator | Level 8
      6 years ago

      Hi Walter,

       

      All gone quiet.

      Dropbox is still siphoning unknown amounts of data from my PC to an address that Dropbox own but have not added to the list of official addresses.

      Even though I have turned off telemetry & metadata being sent back to Dropbox in my settings, this is happening in the background with no control.

      I'm based in the UK, so for now, still in the EU. This looks like it circumvents GDPR rules in Europe.

      Do you think anybody from DropBox will respond ?

       

      Best,

      Gary

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        Thanks for the nudge on this one, Gary.

         

        I've sent you a ticket to the email address that's associated with your Community's profile so we can investigate further.

         

        Whenever you get the chance, please take a look at your inbox and we'll take it from there.

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