Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Threlly
6 years agoCollaborator | Level 8
Why So Much Telemetry ?
Hi All, My Pi Hole is blocking an INCREDIBLE amount of DropBox telemetry, even more than Windows telemetry, and by a large margin. So I have a few questions. 1. What is this telemetry for ? 2....
Walter
Dropbox Community Moderator
6 years agoHi Threlly; welcome to our Community!
I'm not aware of this exact domain and as a matter of fact is not listed within our official domains. Can you let me know some additional information about the device you're seeing this on, such as if you're running the desktop application and/or if you're using a web browser to access a Dropbox account etc.?
Regarding your last queries, I'd suggest getting in touch with the 3rd party app you mentioned directly as they might have more information.
In any case, please let me know what you find, Threlly.
Threlly
6 years agoCollaborator | Level 8
Hi Walter,
All gone quiet.
Dropbox is still siphoning unknown amounts of data from my PC to an address that Dropbox own but have not added to the list of official addresses.
Even though I have turned off telemetry & metadata being sent back to Dropbox in my settings, this is happening in the background with no control.
I'm based in the UK, so for now, still in the EU. This looks like it circumvents GDPR rules in Europe.
Do you think anybody from DropBox will respond ?
Best,
Gary
- Walter6 years ago
Dropbox Community Moderator
Thanks for the nudge on this one, Gary.
I've sent you a ticket to the email address that's associated with your Community's profile so we can investigate further.
Whenever you get the chance, please take a look at your inbox and we'll take it from there.
- GlynH6 years agoHelpful | Level 5
I'd like to know the answer/outcome to this as well.
I installed Pi-hole less than 3 hours ago and so far 208 blocked calls to telemetry.dropbox.com and a further 10 entries since I started this email!
It's a bit worrying when it doesn't appear in your own list of recognised domains and you don't seem to know what it is...
Thanks & kind regards,
-=Glyn=-
- Lusil6 years ago
Dropbox Staff
Hey peeps, thanks for your additional reports.
If you haven't already, could you submit a ticket to our team from this link, so that they can look into this with you?
If you have any trouble creating a ticket, just give us another nudge and we'll be more than happy to send you one.
Keep us posted!
- Threlly6 years agoCollaborator | Level 8
Hi,
Curious that this cannot be identified quickly.
The url and IP address belong to Dropbox.
The internal applications & security team should be able to say exactly what this telemetry is as a matter of routine.
Quite alarming that dropbox are not aware of what their own net facing interfaces are doing.
I don't need to remind anybody that this is essentially a matter of trust.
Best,
Gary
- GlynH6 years agoHelpful | Level 5
Yeah I'm really concerned about this also. Seems like a deliberate attempt to ignore what I believe to be a fair & reasonable question.
For those who may be interested Pi-hole reports;
Top Blocked Domainstelemetry.dropbox.com 1958It's currently #2 in the list after Amazon which is nothing to be proud about IMHO! :)
Bearing in mind I have not used Dropbox nor rebooted any machine it is installed on I find the amount of hits very concerning.
Should I just add it to my Blacklist? WIll this have any effect on Dropbox?
Can someone from Dropbox please step up, take ownership and at least have the common courtesy & professional integrity to reply rather than ignore please?
Thanks & kind regards,
-=Glyn=-
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!