Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Threlly
6 years agoCollaborator | Level 8
Why So Much Telemetry ?
Hi All,
My Pi Hole is blocking an INCREDIBLE amount of DropBox telemetry, even more than Windows telemetry, and by a large margin.
So I have a few questions.
1. What is this telemetry for ?
2. What information is in there ?
3. Who gets to see it (ie, is it shared in any way with, let's say, advertisers)
4. Why is it being blocked by my standard Pi Hole list, what threat could it be ?
5. Where do I turn it off if I wish to ?
Cheers,
Threlly
53 Replies
Replies have been turned off for this discussion
- GlynH6 years agoHelpful | Level 5
I'd like to know the answer/outcome to this as well.
I installed Pi-hole less than 3 hours ago and so far 208 blocked calls to telemetry.dropbox.com and a further 10 entries since I started this email!
It's a bit worrying when it doesn't appear in your own list of recognised domains and you don't seem to know what it is...
Thanks & kind regards,
-=Glyn=-
- JingleDjango6 years agoHelpful | Level 6
I'm following this thread with interest.
- edie8286 years agoHelpful | Level 5
I read the "fix" script. No way am I equipped to figure this out. Is there a plain English version that I can access? My business is being severely affected by what I think this problem is.
When I try to download the attachment to the dropbox using the chrome extension (in ANY of my gmail accounts), nothing happens. Everything was seamless and problem-free until a few days ago.
- Walter6 years ago
Dropbox Community Moderator
Hi there edie828; thanks for joining our discussion here.
May I ask which exact version of Chrome are you noticing this on and if it persists after clearing your browser's cache?
Thanks!
- edie8286 years agoHelpful | Level 5
Version 85.0.4183.121 (Official Build) (64-bit)
- Lusil6 years ago
Dropbox Staff
Hey peeps, thanks for your additional reports.
If you haven't already, could you submit a ticket to our team from this link, so that they can look into this with you?
If you have any trouble creating a ticket, just give us another nudge and we'll be more than happy to send you one.
Keep us posted!
- Threlly6 years agoCollaborator | Level 8
Hi,
Curious that this cannot be identified quickly.
The url and IP address belong to Dropbox.
The internal applications & security team should be able to say exactly what this telemetry is as a matter of routine.
Quite alarming that dropbox are not aware of what their own net facing interfaces are doing.
I don't need to remind anybody that this is essentially a matter of trust.
Best,
Gary
- GlynH6 years agoHelpful | Level 5
Yeah I'm really concerned about this also. Seems like a deliberate attempt to ignore what I believe to be a fair & reasonable question.
For those who may be interested Pi-hole reports;
Top Blocked Domainstelemetry.dropbox.com 1958It's currently #2 in the list after Amazon which is nothing to be proud about IMHO! :)
Bearing in mind I have not used Dropbox nor rebooted any machine it is installed on I find the amount of hits very concerning.
Should I just add it to my Blacklist? WIll this have any effect on Dropbox?
Can someone from Dropbox please step up, take ownership and at least have the common courtesy & professional integrity to reply rather than ignore please?
Thanks & kind regards,
-=Glyn=-
- GlynH6 years agoHelpful | Level 5
And in just a day the queries to the super-secret-squirrel-site has now surpassed that of Amazon!
Top Blocked DomainsDomain Hits FrequencyIf I hear nothing from Dropbox soon I'm going to consider it a bad actor and block it.
In fact I don't really use Dropbox much at all these days so I might just 'Drop' them altogether.
Such a pity I recently paid them $120 for another year...
-=Glyn=-
- Jay6 years ago
Dropbox Community Moderator
Hi Threlly, GlynH, and everyone else in this thread, thanks for your patience.
Our dev team have informed us that they use telemetry.dropbox.com as a channel to receive client side logging, error reporting, and other metrics. This is listed as a trusted domain since the primary domain itself is 'dropbox.com'.
The Pi-Hole add-on marks ‘error reporting domains’ which is what we are gathering through that web path.
I hope this information helps to clarify matters.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!