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doctordee's avatar
doctordee
New member | Level 2
3 years ago

Your Digital Reward--Is it legit?

I recently received an email from Your Digital Reward with a $10 Amazon gift card as a thank you for taking a DropBox survey. I can't recall if I actually took a survey or not, and do not want to fall victim of a scam. Can anyone else confirm if they received a similar email and if it is legit?

 

Thanks!

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey doctordee, thanks for posting on our Community!

     

    Could you send us a screenshot of how this email looks like (omitting any personal info) and clarify the email address that it came from?

     

    Thanks so much!

  • doctordee's avatar
    doctordee
    New member | Level 2
    3 years ago

    Please see below for a screenshot. The email came from noreply@yourdigitalreward.com.

     

     

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi doctordee,

     

    I would treat this as a potential scam or phishing attempt as it is from a third party, and our company name is incorrectly capitalized as "DropBox" in the body of the email. I have also inquired with several teams and none have heard of this promotion. It's best to err on the side of caution and assume that it is not legitimate.

     

    Regards,

    Ben

     

     

     

     

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