Forum Discussion

DL-CA's avatar
DL-CA
New member | Level 1
11 months ago

Chat support -- how can I access it?

I have dropbox plus. and it says I have chat support.  9-5.  do you know what time zone? is today holiday?  will I be able to ask for support later? is that access thru support option? I don't even s...
Chat
Web
Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

You can go to www.dropbox.com/support and access it - or email if closed. BUT you can only access that while logged in to the account you are paying for. 

About Dropbox Tips & Tricks

Learn how to get the most out of Dropbox with other users like you.392 PostsLatest Activity: 5 years ago
452 Following

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!