Chat support -- how can I access it?

thanks all. Chat is available today. I think the problem is..  or the steps is: go to contact support. then they  have the items you have trouble with you need to select, then you click on the topic.. let's say, sharing links..  and then it shows some related content. if it doesn't help, you need to click on " This Did Not Solve MY Issue"  in smaller print, in order to find the next page.. to then choose from "email form", or "chat".. or "call back if you have that plan">   but I didn't see the " This Did Not Solve MY Issue"   option so I can't get to that page to choose chat or email. and thus can't even see the hours or start chat.  thanks for all the reply. Surely, there is an easier way to show us chat. It doesn't seem sincere to help your subscribers.   even if you do AI chat bot..  then transfer to human support, it's still better than hiding all the links!