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petemes
1 year agoExplorer | Level 4
Cookie settings - restricting live chat options
Hi there,
Need some help. I have no idea what I have done, but somehow I have changed my cookie settings to prevent live chat. I have Chrome as a search engine and reset to default settings on all...
- 1 year ago
Thanks for flagging this issue. Our Engineering team has resolved the issue and you should be able to use Chat support functionality again. Apologies for any inconvenience caused!
Christopher4
Dropbox Staff
1 year agoThanks for flagging this issue. Our Engineering team has resolved the issue and you should be able to use Chat support functionality again. Apologies for any inconvenience caused!
petemes
1 year agoExplorer | Level 4
Cheers. Appreciate it.
Pete
Pete
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