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petemes's avatar
petemes
Explorer | Level 4
2 years ago
Solved

Cookie settings - restricting live chat options

Hi there,  Need some help. I have no idea what I have done, but somehow I have changed my cookie settings to prevent live chat. I have Chrome as a search engine and reset to default settings on all...
  • Christopher4's avatar
    2 years ago

    Thanks for flagging this issue. Our Engineering team has resolved the issue and you should be able to use Chat support functionality again. Apologies for any inconvenience caused! 

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