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DaleC's avatar
DaleC
Helpful | Level 6
2 years ago

iPad Files app not showing Dropbox folders and how I managed to solve this.

In working with a new iPad, I discovered that the Files app was not correctly connecting with Dropbox. No Dropbox folders showed up either in the Files app or in any other app with an open feature th...
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GodfatherVII's avatar
GodfatherVII
New member | Level 1
12 months ago

Edit- silly me... It was turned off in the file app. Did so many restarts.

I haven't had much luck with it. Deleted the Dropbox app and restarted the iPad. Didn't really work. Is anyone else facing similar issues?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey GodfatherVII - sorry to hear you're having issues with this.

    Could you try clearing the cache of both apps and try again? 

    Let us know how it goes!

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