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Forum Discussion
Amy
Community Manager
Community ManagerWhat’s new: Dropbox Capture
We’ve all been to a lot of online meetings this year, whether it’s for work, school or just to catch up with friends and family. I think we all know the feeling when a meeting isn’t exactly…. necessa...
YoucefDropbox
Dropbox Staff
Dropbox StaffThank you so much, Amy, for posting this. My name is Youcef, and I'm from the Dropbox team working on Capture. Super excited to have you all try this product. I can't wait to hear your feedback. I will be around in the community answering any of your questions and feedback.
Hello,
I am currently working in multiscreen. When I want to take a screenshot on my second screen, it doesn't work. Any idea to solve this problem?- YoucefDropbox
So sorry about this. Would you mind reaching out to support on support-capture-feedback@dropbox.com? I can assist you there. Would be great also if you can confirm which app version of Capture you are running. Thank you so much!
I love Dropbox Capture and I'm wondering if there's a way to record more than 5 minutes of video?
- YoucefDropboxNot right now but it will be possible in a couple of weeks! 🎉 Stay tuned, we are actively working on it!
- YoucefDropbox
Hi there!
Youcef here from the Dropbox Capture team. I just wanted to follow up and let you know that our most requested feature is here — you can record for longer than 5 minutes on Capture for free.
Just make sure you are running the latest version of the app (v77.0.9). You can know which version of the app you have by opening Capture > Clicking on the 3 dots menu on the top right > Preferences, and you will see the version at the bottom.
To update the app:
- macOS: Open Capture > Click on the 3 dots menu on the top right > Check for updates - If it does not work, close the app, then reopen
- Windows: Close the app and reopen it. Alternatively, download the latest version on https://www.dropbox.com/capture/installLet me know what you think about it.
Thank you so much!
not compatible with M1?
- YoucefDropbox
We don't have an M1 specific build yet but the app works on M1. I have a M1 Macbook and it works smoothly there. We will be supporting M1 natively in the upcoming months!
