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Forum Discussion
mabuznada
3 months agoNew member | Level 2
I downgraded and now my files are gone, and I need to restore them.
I accidently switched plans from professional to regular and now the files i used to have are gone, I need to restore them
1 Reply
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- Megan3 months ago
Dropbox Community Moderator
Hey there, mabuznada, let's jump right into this!
As a first step, can you clarify what your plan page reports?
Also, have you checked your events page to see when and where the deletion occurred?
If your content was deleted then you should also be able to restore files from your Deleted Files page too.
Let me know what you find!
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