Forum Discussion

danny099's avatar
danny099
Explorer | Level 3
2 years ago

Dropbox Sign does not work in web view, it gives me an error.

I have a problem and it is that when loading the document to be signed in a web view, it first loads and appears loading but then an error appears that says (something went wrong when preparing your ...
Simulator Screenshot - iPhone 15 - 2024-02-12 at 03.47.00.png
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey u_ua, thanks for posting here!

How long has this been happening? Have you tried any of the troubleshooting steps we've provided in this thread?

Asking because I need to make sure we're on the same page here, before we proceed.

Keep me posted!

u_ua's avatar
u_ua
New member | Level 1
11 months ago

Hi, I don't see any troubleshooting steps in this thread.

I only see a suggestion by Hannah to use a different browser, which doesn't make any sense in this context...

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