We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
SamuelWakeman
3 years agoExplorer | Level 4
I want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
- 3 years ago
Hey SamuelWakeman, thanks for taking the time to write on our Community.
Can we actually send you an email, so we can look into your request internally?
Let me know.
Megan
Dropbox Community Moderator
3 years agoHi joshy1, how are you today?
I just sent you an email, in order for us to have a closer look into this.
Cheers!
adapapadim
3 years agoExplorer | Level 3
My name is Adriana Papadimitropoulou and I cancelled my subscription within the 14 day limit ( it was renewed on the 31st of March) and I requested a refund but still there is no money back in my bank account. I am trying to contact with the support center but it seems impossible.Please help
About Dropbox Sign
Ask your Dropbox Sign questions here.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!