Forum Discussion

SamuelWakeman's avatar
SamuelWakeman
Explorer | Level 4
3 years ago
Solved

I want to cancel my Dropbox Sign subscription and get a refund for my payment

So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
cancellations
  • Hannah's avatar
    Hannah
    3 years ago

    Hey SamuelWakeman, thanks for taking the time to write on our Community.

     

    Can we actually send you an email, so we can look into your request internally?

     

    Let me know.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Schne, I just sent you an email. If you check your email address directly, can you respond back to the chain? 

 

Also Elle88 & PaolaA, I created a ticket on my end for you too. I'll see you there! 

yeong's avatar
yeong
New member | Level 2
3 years ago

Hi, I would also like to have a refund to the annual renewal. I am not notified of the renewal and was not given an option to reject renewal. I was even processed using my expired credit card. Please help to facilitate the refund. 

 

Thanks. 

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