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Forum Discussion

Damia Amiruddin's avatar
Damia Amiruddin
New member | Level 1
10 months ago

Invite limits on annual Standard Plan for signers?

Hi, I'm new here and haven't received any response from their support team. I was wondering if anyone has subscribed to the Standard Plan annually? Is there a limit on the number of invites that can ...
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi there Damia Amiruddin - thanks for posting on our Community!

Since you've already reached out to our support team, could you share your ticket ID so that we can look it up in our system?

Also, can you clarify if you're referring to the Dropbox Standard plan or the Dropbox Sign Standard plan instead? 

If it's the former, you'll have 3 signature requests per month, while if it's the latter, you'll have unlimited signature requests.

I hope this helps and please let me know if you have any other questions. 

Damia Amiruddin's avatar
Damia Amiruddin
New member | Level 1
10 months ago

Walter, Could you clarify the differences between the Standard and Business plans? We have five users and require unlimited sign requests. Which option would be the best fit for our needs? I’d appreciate your assistance and a prompt response at your earliest convenience.




  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    When you say you tried the free trial, are you referring to a Dropbox plan or a Dropbox Sign plan instead Damia Amiruddin?

    As for the plan you'll need, it sounds that the Dropbox Sign Standard and/or Premium plans would be the most suitable since they offer unlimited signature requests and multiple users.

    I hope this helps and please let me know if you have any follow up questions. 

    • Damia Amiruddin's avatar
      Damia Amiruddin
      New member | Level 1
      10 months ago

      Hi Walter,

      Could you provide more details on the differences between Dropbox’s plans and Dropbox Sign offerings? My free trial indicates that I can upgrade to the Business Plan for $15, which appears to include unlimited signature requests. This seems more affordable than the Dropbox Sign Standard Plan you previously suggested, with a price difference of $10, yet both offer unlimited signature requests.

      Could you clarify the key differences between these plans? Also, for the Business Plan, can we have up to five users?

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        This would be up to you and your current needs Damia Amiruddin 

        Just note that the $10 you're seeing is per user on the account and these plans come  with a minimum of 3  users at this time. 

        For more information about the plans and the features they offer, you can take a look at the pages I linked in my first response. 

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