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Forum Discussion
Invite limits on annual Standard Plan for signers?
Hi, I'm new here and haven't received any response from their support team. I was wondering if anyone has subscribed to the Standard Plan annually? Is there a limit on the number of invites that can ...
Walter, Could you clarify the differences between the Standard and Business plans? We have five users and require unlimited sign requests. Which option would be the best fit for our needs? Iâd appreciate your assistance and a prompt response at your earliest convenience.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorWhen you say you tried the free trial, are you referring to a Dropbox plan or a Dropbox Sign plan instead Damia Amiruddin?
As for the plan you'll need, it sounds that the Dropbox Sign Standard and/or Premium plans would be the most suitable since they offer unlimited signature requests and multiple users.
I hope this helps and please let me know if you have any follow up questions.
Hi Walter,
Could you provide more details on the differences between Dropboxâs plans and Dropbox Sign offerings? My free trial indicates that I can upgrade to the Business Plan for $15, which appears to include unlimited signature requests. This seems more affordable than the Dropbox Sign Standard Plan you previously suggested, with a price difference of $10, yet both offer unlimited signature requests.
Could you clarify the key differences between these plans? Also, for the Business Plan, can we have up to five users?
- Walter
This would be up to you and your current needs Damia Amiruddin
Just note that the $10 you're seeing is per user on the account and these plans come with a minimum of 3 users at this time.
For more information about the plans and the features they offer, you can take a look at the pages I linked in my first response.
Hi Walter,
I feel that my concerns havenât been properly addressed. Instead of explaining the differences, you simply directed me to a link, and my query remains unanswered, not even by a sales representative.
To clarify, there is no $10 plan (please re-read my previous message). What I mentioned was the $10 difference between the Dropbox Business Plan ($15) and the Dropbox Sign Standard Plan ($25). You recommended the Dropbox Sign Standard Plan, but both plans state they offer Unlimited Sign Requests in their features.
Since I have five users, I would like to understand why you suggested the Dropbox Sign Standard Plan ($25) when the Dropbox Business Plan ($15) appears to offer the same key feature and allows up to three users. What makes the Standard Plan the better option?
As someone working in customer service myself, I always ensure my clients fully understand the products we offer before making a purchase. Simply directing them to a link without explanation wouldnât be sufficient.
We urgently need an e-sign platform, but so far, no one has properly attended to my inquiry. Additionally, your platform lacks a 24/7 chat or hotline, unlike SignNow, making this my only means of communication.
Iâd appreciate a clear explanation so we can make an informed decision.
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