Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Compounder1977's avatar
Compounder1977
Explorer | Level 3
1 year ago

Issue with accessing templates in Dropbox Sign

While using Dropbox Signatures to prepare a template form for a client to sign this morning, I suddenly became unable to access my templates with the following error message displayed:   ...
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Compounder1977, can I send you an email, in order for us to have a closer look into this? 

  • Compounder1977's avatar
    Compounder1977
    Explorer | Level 3
    1 year ago

    Hi Megan,

     

    Yes, please email me. 🙂

     

    Steve

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hey Compounder1977, I just reached out to you via email, so we'll continue investigating there.

       

      Thanks!

About Dropbox Sign

Node avatar for Dropbox Sign
Ask questions and get help with Dropbox Sign here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!