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EbbiKoko's avatar
EbbiKoko
Helpful | Level 5
2 years ago
Solved

My eSignature requests are failing to send

Hi   I prepped an eSignature request, sent it, got the green message to say it had sent.  Nothing came through to signers.   Went back to the dashboard and it is there, but when I click on th...
Dropbox Sign
  • Hannah's avatar
    Hannah
    2 years ago

    Thanks, EbbiKoko!

     

    Can you try to send your requests from a different browser or a private browsing window, to see if that makes any difference?

EbbiKoko's avatar
EbbiKoko
Helpful | Level 5
2 years ago
The more the merrier!!

Thanks for this, much appreciated Nancy
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

No problem at all, EbbiKoko!

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