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Forum Discussion
PDF Upload to Dropbox is not allowing Pre-existing fields
We have uploaded a PDF to DropBox and the pre-existing fields we need filled out are static when we send the doc to the recipient. What are we doing wrong? We do not get the "Pre-Existing Fields" prompt that another user does.
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- We are using an Adobe PDF fillable form. We have used the form before and it worked fine. We need the fillable sections (some text boxes, check boxes , etc) to transfer in to the Dropbox format.
We start by uploading the PDF, at that point we thought we should get a prompt that says “do you want to use the predefined fields” or something like that, and we would say yes. We don’t get that prompt and the document in DropBox has static fields where they should be fillable.
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