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Trying to change email and getting an error that "This email is already taken."
I am trying to change the email address on my dropbox account. I used to have two dropbox accounts but deleted one about 10 days ago. I am now trying to change the email on my second account to the e...
For anyone having this problem in the future, the solution was that there was a dropbox sign (sign.dropbox.com) account associated with the other email. When you try to login to dropbox.com with the second email (that you are trying to change your account to) there is no indication that the email is in use on sign.dropbox.com. But if you login to sign.dropbox.com with the next email, then delete the account (or change the email) then go back to dropbox.com on the old account you can use the new email.
That would be great. Thank you!
For anyone having this problem in the future, the solution was that there was a dropbox sign (sign.dropbox.com) account associated with the other email. When you try to login to dropbox.com with the second email (that you are trying to change your account to) there is no indication that the email is in use on sign.dropbox.com. But if you login to sign.dropbox.com with the next email, then delete the account (or change the email) then go back to dropbox.com on the old account you can use the new email.
This was so helpful and clear! Thank you!
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