https://api.dropboxapi.com/2/auth/token/from_oauth1 returns for some tokens 500 server error

[gsigmund]

Hi,

We are migrating from oauth1 to oauth2 and use your from_oauth1 url to get the new token.

The endpoint works for most of our users bug with some tokens we only get a internal server error with no response message.

Are not all the old tokens working?

regards

gerald

[Greg-DB]

Hi Gerald, can you share some sample X-Dropbox-Request-Id response header values for these errors so we can look into it? Thanks in advance!

[gsigmund]

Hi,

Here is one id e9b0b24c30ec43c9f96cd96a793f5972

[Greg-DB · Accepted solution]

Thanks! That's helpful. We're looking into it.

It looks like this is an improperly handled rate limit on our side, resulting in the 500, so you should slow down these calls. Also, make sure you're only calling this once per OAuth 1 access token.

[gsigmund]

Thanks for your advice 🙂