Avast blocks opening Dropbox Web site from the application

[faustino1]

Avast notificationWhen trying to launch the Dropbox Web site, from the icon of the application, Avast blocks it identifying it as phising (see attached image).

It happens also when trying to reach Dropbox from the links ("Share..","Version History", etc.) of a file in the local folder.

Reinstalling Dropbox, or unlinking/linking to the account, does not solve it.

(Otherwise, there is no problem when opening the Dropbox web site by login in the web browser.)

I am using macOs Catalina and Chrome.

[plg]

SORRY, I MUST BACKTRACK! Archiving my e-mail from the beginning of the week, I realized that what I had assumed was a communication from Avast was actually from... Dropbox. I had opened a ticket in both, forgot I had done so with Dropbox first, and misattributed the answer (I used the same topic line —dumb...), not paying enough attention to the signature. Debby M., I truly apologize —I have the same security concerns as you do for different reasons, and I suspect my unconscious desire to see this put to rest played a role (plus lack of sleep...). I am really, truly sorry and hope I didn't cause any damage.

I also ran Dropx.dmg by VirusTotal (https://www.virustotal.com/) and it did flag an AdWare, so there is that.

And now that I think of it, Dropbox's answer does not really make sense —can a false positive on Avast show up on AVG at the same time, given that the algorithms used would not be the same? The previous poster was right, and I was wrong to indict Avast. Again, sorry!

[plg]

PS/ I opened a ticket here in the forum re the VirusTotal flagging. Again, sorry for the erreoneously reassuring posting two days ago.

plg

[Debby M.]

Hi plg

No harm done at all. I too was very nearly caught out by a ticket response saying exactly the same - and I questioned where they were getting their facts from.

To be honest -  I've been taking extra precautions, and will continue to do so until we have a clear and unambigouos statement from Dropbox based on written evidence that there is a reason why it should be flagged as a phishing site.

I'm not using the desktop app at all. It's hopeless and unnavigable because of this non-US date issue  that won't go away.

Thanks for your continued vigilance.

[Fiona]

Hey @blu! 

So sorry to see you did not get a response to this concern of yours. I located your post and I am now moving it to a discussion we had with other users on the same matter. 

Reading through the topic will give you the answers you were looking for. 

Hope you get back to us with all your questions. 

Again apologiez we did not get back to you earlier. 

Cheers!