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Re: Can't add Dropbox to new phone

Can't add Dropbox to new phone

Mucmagnet
New member | Level 2

I had three devices on my Dropbox account, so having just bought a new phone I deleted the app from my old phone, but I am still told I have exceeded the number of devices. I even deleted another one, so now down to only one device using it, but I still can't use it on my phone unless I upgrade. How do I remove the unwanted device from my account? I logged in to my account online but couldn't see my devices listed. Thanks.

1 Reply 1

maher1982
Super User

Hi, You should unlink the unwanted device rather than deleting the Dropbox app from it.

 

If you are using a phone go to dropbox app, then devices, then manage, then select the unwanted device to unlink it

Need more support?