cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't login Dropbox app windows store.

Can't login Dropbox app windows store.

Andrew35
Explorer | Level 3

cant login Dropbox app windows store

3 Replies 3

Megan
Dropbox Staff

Hey @Andrew35, thanks for posting here! 

 

It's not entirely clear to me, what you wish to achieve on your end. 

 

We also lack some info, so if you could describe the situation as best as possible, I'd more than appreciate it. 

 

Thanks a bunch! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Andrew35
Explorer | Level 3
Hi Megan, I turned on my PC with Windows Ten on, Went to the Microsoft Store, and searched for Dropbox Lite. Download it. Press "Log me in" and add my Dropbox business credentials. l, go to authentication. After authentication is successful, I get a white popup for some time and then crash.

Megan
Dropbox Staff

Hey @Andrew35, thanks for the speedy reply! 

 

Instead of trying to download and install the app using the Microsoft store, can you try using this link instead? 

 

You should be able to download, and install the app that way. 

 

If however, you face any issues let me know!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    Andrew35 Explorer | Level 3
What do Dropbox user levels mean?