Hi there,
I can't open my word and excel files that are in the data vault, neither in web nor in explorer (Win11).
Web:
Word: does not accept the (correct!) PW
Excel: 'oops, something went wrong...'.
both: when I download the files to harddisc on Computer, it works.
Is that right, that files from data vault have to be downloaded to disk first before opening???
Explorer:
after entering the 6-digit code I am in the data vault, but I can't open a single file.
Why does the explorer not allow this?
Thank you so much for help!
*mco*