Couldn’t start Dropbox error

[lepus]

When I try to launch Dropbox I get this error alert:

The issue does persist, and the info at C:\Users\~\AppData\Local Temp\dropbox_errorvlznpgwj.txt is:

bn.BUILD_KEY: Dropbox
bn.VERSION: 187.4.5691
bn.constants.WINDOWS_SHELL_EXT_VERSION: 67
bn.is_frozen: True
machine_id: f8be0426-ffd7-4a04-86ec-000d1662e2e8
pid: 8476
cwd: 'C:\\WINDOWS\\system32'
     real_path='C:\\Windows\\System32'
           	mode=0o40777	uid=0	gid=0
     parent	mode=0o40777	uid=0	gid=0
HOME: None
appdata: 'C:\\Users\\...\\AppData\\Local\\Dropbox\\instance1'
         real_path='C:\\Users\\...\\AppData\\Local\\Dropbox\\instance1'
               	not found
         parent	not found
dropbox_path: None
                    	not found
              parent	not found
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
                real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
                      	mode=0o100777	uid=0	gid=0
                parent	mode=0o40777	uid=0	gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\187.4.5691\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
                real_path='C:\\Program Files (x86)\\Dropbox\\Client\\187.4.5691\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
                      	not found
                parent	not found
TMP: C:\Users\*****\AppData\Local\Temp
TEMP: C:\Users\*****\AppData\Local\Temp
tempdir: 'C:\\Users\\*****\\AppData\\Local\\Temp'
         real_path='C:\\Users\\*****\\AppData\\Local\\Temp'
               	mode=0o40777	uid=0	gid=0
         parent	mode=0o40777	uid=0	gid=0
Traceback (most recent call last):
  File "desktop/dropbox/client/main.py", line 8050, in main_startup
  File "desktop/dropbox/client/main.py", line 2688, in initialize
  File "desktop/dropbox/client/main.py", line 1664, in startup_low
  File "desktop/dropbox/client/main.py", line 1279, in safe_makedirs
  File "desktop/dropbox/fsutil.py", line 706, in safe_makedirs
  File "desktop/dropbox/overrides.py", line 240, in makedirs
  File "desktop/dropbox/overrides.py", line 240, in makedirs
  File "desktop/dropbox/overrides.py", line 240, in makedirs
  [Previous line repeated 1 more time]
  File "desktop/dropbox/overrides.py", line 253, in makedirs
PermissionError: [WinError 5] Access is denied: 'C:\\Users\\...'

There is no user [removed per Community Guidelines] on that computer, anymore. How do I fix this?

[Nancy]

Thanks for posting on the Community, @lepus!

Out of curiosity, do you currently have any antivirus enabled on your computer? 

If yes, I’d like you to temporarily disable it, and if you’re not currently on a free Basic plan with more than 3 devices linked, I’d suggest reinstalling the Dropbox app, as well. 

Does that seem to fix the issue?

Let me know how it goes.