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Dropbox App on Mac stopped working - no error message or activity

Dropbox App on Mac stopped working - no error message or activity

jcc13
New member | Level 2

I have been using Dropbox on Mac for many years, but I just noticed that it stopped syncing about one week ago. The Dropbox icon doesn't appear on the top menu bar. When I try to click on the Dropbox app icon in the Applications finder folder to launch the app, it flashes for a second and then nothing happens. I looked in the Activity Monitor and it doesn't show any Dropbox processes there either. 

 

If it helps, here's some info about my machine. 

 

System Version: macOS 13.2.1 (22D68)

Kernel Version: Darwin 22.3.0

 

Model Name: MacBook Pro

Model Identifier: MacBookPro16,2

Processor Name: Quad-Core Intel Core i7

 

I recently updated the OS. Also, I installed Google Drive on the same computer around the time it stopped syncing, but Drive and Dropbox aren't in the same directories and shouldn't have any overlap. 

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff

Hey there, @jcc13, welcome to our Community! 

 

Weird behavior on the Dropbox app icon, that it flashes when you click on it. Can you try to uninstall the app, then re-install it once again?

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

1 Reply 1

Megan
Dropbox Staff

Hey there, @jcc13, welcome to our Community! 

 

Weird behavior on the Dropbox app icon, that it flashes when you click on it. Can you try to uninstall the app, then re-install it once again?

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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