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Forum Discussion
Dropbox doesn’t work and there is no number to call to get help!!!!
So I get a notification that I’m not using Dropbox. The REASON I’m not using it is because IT’s NOT WORKING ANYMORE… CANT ACCESS IT!!! But there is no one to call or email … EVEN DROPBOT DOESNT WORK!...
Rich
Super User II
Super User II
You still haven't explained what the problem is. All you've said is that you can't access it. Why? Are you getting an error message? Have you forgotten your password? No longer have access to the email address associated with the account? etc.
We need to know specifics about the problem (without providing personal information) so we know how best to help you. If you can't sign in, you can open a ticket with Support to have them look at the account for you, but there is no phone support unless you have a Business account.
To open a ticket, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Otherwise, please explain the exact problem you're having and we may be able to help you here. Provide screenshots of any errors if you have them.
