Dropbox for windows says "reconnecting to internet"

[Dave_Rado]

Starting today, when I boot up my machine, Dropbox for Windows says "reconnecting to internet" indefinitely, although my machine is connected to the internet and the connection speed is good. How can I fix this?

Dave

[AndyG-KS]

Hannah,

Like the others on the thread I have had the same problem for quite a while.  I performed the advanced reinstall using the instruction in the link and after following Rodper321's instructions for replicating the problem, unfortunately the advanced reinstall did not fix the problem.  Dropbox connected to the internet and performed a sync after the app was reinstalled but after disabling/enabling the network connection and relaunching Dropbox I get the "Reconnecting to the Internet" message.  Windows 10 Pro/22H2 Dropbox app version 195.4.4995

[Jay]

Hi @AndyG-KS, as you're still experiencing this issue, could you try contacting the support team directly for them to investigate further?

[engineerhubbard01]

Jay and Hannah,

I am having the same issue. Advance reinstall did not solve the problem. Has dropbox found a fix for this? Windows 10 droppbox version 195.4.4995. Thanks.

[Jay]

Hi @engineerhubbard01, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

[Dave_Rado]

Hi @Jay

You were given the steps to reproduce the issue near the start of the thread. It's clearly a Dropbox bug. Have you followed those steps?

Dave

[engineerhubbard01]

No VPN, no firewall/proxy/security settings have changed. It simply won't connect anymore like the others have outlined. 

[Paul S.80]

This is my problem, and here's my solution: 

CANCELING DROPBOX
The backup services has long been a zombie, proliferating useless "apps" that do stupid ancillary tasks.

[craynerd]

Same issue and there is another thread with 10 pages of replies! The thread is marked as resolved and yet there is no resolution. Dropbox won’t connect on PC startup without closing Dropbox and reopening it - at which point it connects immediately! Sad as I love Dropbox but this is going to push me to try something else.