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tfd0926's avatar
tfd0926
Helpful | Level 5
4 years ago
Solved

Dropbox icon will not stay in Notification Area of Windows 10 Taskbar

I am used to always seeing the Dropbox icon in the Notification Area of the Windows Taskbar.  But for the last few weeks, it refuses to keep that as the default. I want it to stay there, because seei...
desktop
Dropbox Basic
Setting up the apps
  • Walter's avatar
    Walter
    4 years ago

    Hi tfd0926, sorry to jump in here, but I just wanted to mention that it sounds like you're using the latest version of our desktop app.

     

    With this version, we're transitioning to using GUIDs to manage the taskbar icon and some users will notice their taskbar icon position preferences will not be remembered during the transition.

     

    You can find out more about this on this page. 

     

    I hope this helps to some extent. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi tfd0926, sorry to jump in here, but I just wanted to mention that it sounds like you're using the latest version of our desktop app.

 

With this version, we're transitioning to using GUIDs to manage the taskbar icon and some users will notice their taskbar icon position preferences will not be remembered during the transition.

 

You can find out more about this on this page. 

 

I hope this helps to some extent. 

tfd0926's avatar
tfd0926
Helpful | Level 5
4 years ago

Yesterday (Wed 4/27/2022) my Win10Pro updated itself.  According to Belarc Advisor, I'm now running:
. . ."Windows 10 Professional (x64) Version 2009 (build 19043.1645)". 
According to Windows (ControlPanel) > Settings > System, I'm now running:

. . ."Windows 10 Pro Version 21H1 (build 19043.1645)".

 

Since that update, I've shut the system all the way down twice and rebooted twice.  The Dropbox icon is now staying visible in the Notification area, and both of the Dropbox switches in the "Select Which Items Appear ..." list have stayed in the "On" position.

 

I also noticed that the Dropbox version has changed.  Before the Windows update, the Dropbox version was reported as "146.4.4836".  Now it shows up as "147.4.4800".

 

Hopefully, that means that Dropbox and Win10Pro are now back on the same page, and that the problem is solved.

 

Thanks.

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