Dropbox non-admin installation thinks I'm out of disk space and needs admin rights

[GertFrobe]

Windows, non-admin installation. Plenty of space left in my account. Plenty of space left on the computer.

This error message recently appeared on 2 of my 3 computers.

There's plenty of disk space. Hundreds of GBs.

I clicked "Reinstall." It wanted admin escalation.

I declined since the current installation is a non-admin installation. It failed.

Why does my non-admin installation suddenly want an admin installation?

Why does it suddenly think it's running short of disk space?

[Nancy]

Hi @GertFrobe, and welcome back to our forum. 

In general, please keep in mind that the Dropbox desktop app requires admin privileges to run with full functionality on your computer. 

Can you send me a screenshot of your available hard drive space, so that I may have a visual? Also, how much space are you using on your Dropbox account based on the info showing here?

What’s the exact OS version of the device on which you’re having this issue? 

Keep me updated.

[GertFrobe]

This is happening on 3 computers. Two are Windows 10, and the other is Windows 2019. Here's the information from one of the Win10 computers.

As requested, here's a screenshot of the available hard drive space. There's obviously more than enough free space. The other 2 computers have even more free space.

[GertFrobe]

Also:

[Walter]

Hey @GertFrobe - sorry to jump in here and thanks for the additional information.

Could you let us know the exact version and status of the app as shown in your system tray on the affected devices?

You can find the latest, stable one on this page, if needed. 

[GertFrobe]

194.4.6267

195.4.4995

Both versions have this problem.

[Nancy]

Hi again, @GertFrobe! When saying Windows 2019 above, are you referring to the Windows 2019 Server perhaps?

If you add files in your local Dropbox folder, do they actually sync to your account online, or has syncing completely stopped on your devices? What’s the syncing status of your Dropbox app at the moment?

[GertFrobe]

Correct, Win2019 server. One of my computers runs server software. It's unusual, but that's how it is. For completeness it's Windows Server 2019 Standard, v 1809, OS build 17763.5576

Everything within the Dropbox folder is syncing properly. I can add or remove files on any of the computers, and the other 2 pick up or delete the files appropriately.

[GertFrobe]

@Nancy @Walter 

Any ideas? Is this just some bug in the latest version? Ignore it and it will go away when the program auto-updates?

[Walter]

Windows Server operating systems are not currently supported, but as you noticed you might be able to run the Dropbox desktop app normally there @GertFrobe 

The notification you're receiving is not about a hard drive space issue, but it seems that there's an update needed for a space saving feature. 

Is there any particular reason why you've not installed the app with admin privileges in the first place?