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Dropbox update leaves me confused.

Dropbox update leaves me confused.

xibat
Explorer | Level 3

I have been asked by Dropox to update their app now that I am on Ventura 13.4.1. Supposedly the Dropbox folder is moved to the "~/Library/CloudStorage" folder. I am unable to find the CloudStorage folder. It does not appear in the Library or anywhere else. Any ideas of why that is so? 

6 Replies 6

Rich
Super User II

@xibat wrote:

Supposedly the Dropbox folder is moved to the "~/Library/CloudStorage" folder. ... Any ideas of why that is so?


It's a requirement of Apple. The update uses Apple's FileProvider API, which requires the Dropbox folder to be located in CloudStorage.

 

xibat
Explorer | Level 3

The problem is that there is no "~/Library/CloudStorage" folder to be found anywhere in my MAC. Where is it and where is the Dropbox folder?

Nancy
Dropbox Staff

@xibat, can you please try the suggestion of the last user in this thread (MikeThomas), and let me know if it helps at all? 


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Nancy
Dropbox Staff

Hmm, I see. 

 

Do you keep pressing the Option key while clicking on the Go menu > Library on your device?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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xibat
Explorer | Level 3

I have tried every possible method of looking into the Library where CloudStorage should be. I am certain that I am looking at the correct Library, as all the other files and folders that should be there do appear. I am giving up on using DropBox. Fortunately I had a good backup.

Walter
Dropbox Staff

Hey @xibat - sorry to jump in here, but would it be OK if we reached out via email to have a further look internally at this point? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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