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Error 500 when trying to access the Dropbox website

Error 500 when trying to access the Dropbox website

kmnyc
New member | Level 2
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Unable to access dropbox website or my files - keep getting this message :

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

The issue seems to have been resolved and the website is accessible once again.

 

1b8547f3172fd791b71240452360ecc1.png

 

View solution in original post

65 Replies 65

Not applicable
Go to solution

Dropbox has an error 500

Xfajardo
New member | Level 2
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Si por favor verificar por qué me sale ese error

 

tcraigen
New member | Level 2
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My whole department is only getting the Error (500) page on dropbox when we try to do anything today. Whether it is uploading, logging in, or clicking old share links, all we get is the Error page...

DanielleDelosSantos
Helpful | Level 5
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My Dropbox account appeared like this just now. I don't exactly know what happened. This just happened all of a sudden right after I connected my Dropbox account to Airtable. Can someone answer me? Thanks!

 

DanielleDelosSantos_1-1716910353645.png

 

ST-Nate
New member | Level 2
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Same for us. Hopefully resolved soon.

CLDLA
New member | Level 2
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Unable to login in to dropbox.com.

 

Message says "Error (500) - Something went wrong.  Don't worry, your files are still safe...

 

dzarc
New member | Level 2
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Yeah... I'm getting the same thing!  Weird!  I started a chat but I am #46 in the que... so it must be a wide spread issue!  

 

OldMacITGuy
Helpful | Level 5
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@Hannah I am with an organization with a business plan and I am seeing users across North America who are seeing the same error. The error is occurring in Chrome, Firefox, and Safari, and with multiple unrelated Dropbox accounts (eg. work and personal). 

The main Dropbox home page will load, but after trying to log in, any following pages are generating the error.

Clearing Dropbox cookies and browser cache does not fix the issue. 

Franken
New member | Level 2
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Same. I have tried deleting my cache, using incognito mode, and changing browsers without it getting better

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Top contributors to this post

  • User avatar
    Ckrockenberger Explorer | Level 4
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    Rich Super User II
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    OldMacITGuy Helpful | Level 5
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    Bast00 New member | Level 2
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    NB141 Collaborator | Level 8
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