Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
In the Android app, clicking the hamburger menu does nothing.
Dropbox version: 368.2.2
Android version: 14
Hey there, @Erik42, welcome to our Community!
It might sound trivial, but have you tried re-starting your mobile at all?
If I were you, I'd also try the steps found here, in order to clear the app's cache, just to see if this makes a difference.
Keep me posted!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi, I've restarted the phone and cleared the cache, but the hamburger menu still doesn't work.
Hey @Erik42 - sorry to jump in here, but since the issue persists after rebooting your device and clearing the app's cache, the next step would be to completely uninstall the app from your Android device and re-install it anew.
Let us know if the issue persists though and we'll reach out via email to have a further look internally.
Thanks anyhow!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!