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Hamburger menu does nothing, Android version: 14.

Hamburger menu does nothing, Android version: 14.

Erik42
New member | Level 2

In the Android app, clicking the hamburger menu does nothing.

Dropbox version: 368.2.2
Android version: 14

3 Replies 3

Megan
Dropbox Staff

Hey there, @Erik42, welcome to our Community! 

 

It might sound trivial, but have you tried re-starting your mobile at all? 

 

If I were you, I'd also try the steps found here, in order to clear the app's cache, just to see if this makes a difference. 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Erik42
New member | Level 2

Hi, I've restarted the phone and cleared the cache, but the hamburger menu still doesn't work.

Walter
Dropbox Staff

Hey @Erik42 - sorry to jump in here, but since the issue persists after rebooting your device and clearing the app's cache, the next step would be to completely uninstall the app from your Android device and re-install it anew.

 

Let us know if the issue persists though and we'll reach out via email to have a further look internally.

 

Thanks anyhow!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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