How could I get Dropbox Paper 2020?

[neosmile]

How could I upgrade to Dropbox Paper 2020 from the older version?

[lxk]

Thanks for your reply.

I didn't receive any email about that.

Actually, I have another account and I already used 2020 release in several years.

Is there any tip for getting earlier than do nothing?

[marcio_at_zam]

It's been 3 years since the 2020 release. And... our account still doesn't have the ability to merge the file structure of Dropbox storage with the Dropbox paper file structure. Very disappointing.

[Stijn B.]

Hi marcio_at_zam,

I was in the same case. Dropbox can fix this for you but you need to enter a support request and insist. The thing is that there is a small risk involved (mainly of not being able to find existing Paper docs) and for this reason they still haven't rolled out the solution to all users. You just need to confirm that you're willing to accept this risk. For me it's working fine now, I can create Paper docs in Dropbox folders.

[Maikol]

I asked in the chat service, and they told me that this feature is only for accounts opened after 2020. Also, according to them, the “old” accounts don't have this functionality, and we can only access papers through the website or the app.