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New MacBook m2 pro, with new install of Dropbox, is stuck on indexing.

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New MacBook m2 pro, with new install of Dropbox, is stuck on indexing.

baldura
New member | Level 2
‎03-09-2023 06:16 AM

I just installed dropbox on my new MacBook Pro m2 pro and its been stuck with indexing for a long time. I have tried uninstalling and installing multiple times, with different folders to sync, and still, it's always just indexing files.

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Jay
Dropbox Staff
‎03-09-2023 07:06 AM

Hi @baldura, thanks for bringing this to our attention.

 

How long have you allowed for the Dropbox desktop application to finish the indexing process?

 

How many files do you have on your Dropbox account?

 

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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