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Thomas R.39's avatar
Thomas R.39
New member | Level 1
11 years ago
Solved

Print Screen doesn't save screenshots to dropbox anymore

I've used prtsc to capture my screenshots for like years now but for some reason dropbox doesn't recognize it anymore. The settings in dropbox are correct and its not a hardware problem b/c I can still press prtsc and then ctrl+v into paint.

  • George L.20's avatar
    George L.20
    10 years ago

    I uninstalled and then re-installed Dropbox but the problem remains...
    Any solutions?

    If it's OneDrive trying to take over the function, it is doing a damn good work, because I am sold!

    Edit: Yeap, OneDrive working perfectly...

    Edit no 2: The "solution" that worked for me was this. I disabled the function in the DropBox preferences and then I enabled the same function in the OneDrive settings. As I mentioned, OneDrive worked perfectly. But then I followed the opposite steps (disabling the function in the OneDrive preferences and then enabling the same function in the DropBox settings) and the DropBox fuction started working again!

  • Bill D.12's avatar
    Bill D.12
    New member | Level 1
    10 years ago
    Copy LinkReport

    I'm having this issue too. PrtScr is still taking the screenshot but Dropbox isn't creating an image file for it anymore.

  • Alexander F.6's avatar
    Alexander F.6
    New member | Level 1
    10 years ago
    Copy LinkReport

    Same here - can paste into Gimp, but Dropbox isn't catching the PrtScr press. I've checked the "Share screenshots" box and clicked apply, as well. 

     

    ** Edit **
    Ctrl-PrtScr seems to do the trick now. I thought Dropbox used to respond to just a PrtScr press, maybe not. 

  • Mark L.71's avatar
    Mark L.71
    New member | Level 2
    10 years ago
    Copy LinkReport

    This problem just started happening for me.  I can CTRL-V into paint or word, but nothing is saved by Dropbox. The appropriate box is checked in preferences.  I have tried unchecking it, rebooting, and then checking it again but that had no effect.

  • Thomas R.30's avatar
    Thomas R.30
    New member | Level 1
    10 years ago
    Copy LinkReport

    After many months of printing screens directly to my DB Screenshots folder I received notification from Dropbox to re-install Dropbox (perhaps because I recently upgraded to Windows 10). I did so but now the Prt Sc (print screen) is captured and available in the clipboard but nothing goes to my DB Screen Shots folder. Also, tried CTRL Prtsc with same results.

  • Rudy P.'s avatar
    Rudy P.
    Explorer | Level 4
    10 years ago
    Copy LinkReport

    I used screenshot shortcut for two years regularly on 5 different PC's. They are now all running W10 since some months but in October or so suddenly the option to use the same feature but to OneDrive popped up. I clicked it away since I'm happy with the DB function and have a special folder of the screenshots.

    But on one of the devices it doesn't work no more. It is still ticket on, but no. I unticked it, rebooted my pc and ticked it again and restarted Dropbox but to no avail...

    I checked the OneDrive folder but they are not getting there.

    The clipboard does get it, I can dump it in any other program.

    I suspect Windows changed something in the register so the function is ready to use for OneDrive. But I'm not a expert...

    Somebody has any ideas?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 years ago
    Copy LinkReport

    Uninstall and re-install Dropbox and it will be fixed, and yes, it's related to OneDrive attempting to take over that function.

  • George L.20's avatar
    George L.20
    New member | Level 2
    10 years ago
    Copy LinkReport

    I uninstalled and then re-installed Dropbox but the problem remains...
    Any solutions?

    If it's OneDrive trying to take over the function, it is doing a damn good work, because I am sold!

    Edit: Yeap, OneDrive working perfectly...

    Edit no 2: The "solution" that worked for me was this. I disabled the function in the DropBox preferences and then I enabled the same function in the OneDrive settings. As I mentioned, OneDrive worked perfectly. But then I followed the opposite steps (disabling the function in the OneDrive preferences and then enabling the same function in the DropBox settings) and the DropBox fuction started working again!

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I've used prtsc to capture my screenshots for like years now but for some reason dropbox doesn't recognize it anymore. The settings in dropbox are correct and its not a hardware problem b/c I can still press prtsc and then ctrl+v into paint.

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I've used prtsc to capture my screenshots for like years now but for some reason dropbox doesn't recognize it anymore. The settings in dropbox are correct and its not a hardware problem b/c I can still press prtsc and then ctrl+v into paint.

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D.12","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-07-23T14:40:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:48"},"entityType":"USER","eventPath":"community:mxpez29397/user:130909"},"ModerationData:moderation_data:85106":{"__typename":"ModerationData","id":"moderation_data:85106","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:85106":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:130909"},"id":"message:85106","revisionNum":1,"uid":85106,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85106"},"body":"

I'm having this issue too. PrtScr is still taking the screenshot but Dropbox isn't creating an image file for it anymore.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"123","kudosSumWeight":6,"repliesCount":0,"postTime":"2015-07-23T14:41:08.000-07:00","lastPublishTime":"2015-07-23T14:41:08.000-07:00","metrics":{"__typename":"MessageMetrics","views":38451},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:85106","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"128","rawBody":"

I'm having this issue too. PrtScr is still taking the screenshot but Dropbox isn't creating an image file for it anymore.

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85106_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:73878":{"__typename":"User","id":"user:73878","uid":73878,"login":"Alexander F.6","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-07-28T22:50:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:48"},"entityType":"USER","eventPath":"community:mxpez29397/user:73878"},"ModerationData:moderation_data:85107":{"__typename":"ModerationData","id":"moderation_data:85107","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:85107":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:73878"},"id":"message:85107","revisionNum":1,"uid":85107,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85107"},"body":"

Same here - can paste into Gimp, but Dropbox isn't catching the PrtScr press. I've checked the \"Share screenshots\" box and clicked apply, as well. 

\n\n

 

\n\n

** Edit **
\nCtrl-PrtScr seems to do the trick now. I thought Dropbox used to respond to just a PrtScr press, maybe not. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":6,"repliesCount":0,"postTime":"2015-07-28T22:50:55.000-07:00","lastPublishTime":"2015-07-28T22:50:55.000-07:00","metrics":{"__typename":"MessageMetrics","views":38428},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:85107","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"313","rawBody":"

Same here - can paste into Gimp, but Dropbox isn't catching the PrtScr press. I've checked the \"Share screenshots\" box and clicked apply, as well. 

\n\n

 

\n\n

** Edit **
\nCtrl-PrtScr seems to do the trick now. I thought Dropbox used to respond to just a PrtScr press, maybe not. 

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85107_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:284157":{"__typename":"User","id":"user:284157","uid":284157,"login":"cerys d.","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-10-22T15:26:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:48"},"entityType":"USER","eventPath":"community:mxpez29397/user:284157"},"ModerationData:moderation_data:85108":{"__typename":"ModerationData","id":"moderation_data:85108","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:385030":{"__typename":"User","id":"user:385030","uid":385030,"login":"yerneh","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-04-21T08:13:11.506-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:385030"},"ForumReplyMessage:message:85108":{"__typename":"ForumReplyMessage","uid":85108,"id":"message:85108","revisionNum":3,"author":{"__ref":"User:user:284157"},"readOnly":true,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85108"},"body":"

Hey guys i found the problem. Go to the gear icon and click \"preferences\" then go to \"import\" and tick the box saying \"share screenshots using dropbox\" 

\n

Have a look at this link if your unsure...

\n

https://help.dropbox.com/photos-videos/screenshots

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":7,"postTime":"2015-10-22T15:35:55.000-07:00","lastPublishTime":"2020-08-11T01:38:27.382-07:00","metrics":{"__typename":"MessageMetrics","views":38421},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:85108","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDIxNzI4OSwyMTcyODk","node":{"__ref":"ForumReplyMessage:message:217289"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"393","rawBody":"

Hey guys i found the problem. Go to the gear icon and click \"preferences\" then go to \"import\" and tick the box saying \"share screenshots using dropbox\" 

\n

Have a look at this link if your unsure...

\n

https://help.dropbox.com/photos-videos/screenshots

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85108_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:217289":{"__typename":"ModerationData","id":"moderation_data:217289","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:217289":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:385030"},"id":"message:217289","revisionNum":1,"uid":217289,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:85108"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:217289"},"body":"Thanks","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"6","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-04-21T08:14:39.474-07:00","lastPublishTime":"2017-04-21T08:14:39.474-07:00","metrics":{"__typename":"MessageMetrics","views":2992},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:217289","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"6","rawBody":"Thanks","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:217289_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:228308":{"__typename":"User","id":"user:228308","uid":228308,"login":"Mark L.71","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-11-11T17:29:00.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:228308"},"ModerationData:moderation_data:85109":{"__typename":"ModerationData","id":"moderation_data:85109","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:85109":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:228308"},"id":"message:85109","revisionNum":1,"uid":85109,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85109"},"body":"

This problem just started happening for me.  I can CTRL-V into paint or word, but nothing is saved by Dropbox. The appropriate box is checked in preferences.  I have tried unchecking it, rebooting, and then checking it again but that had no effect.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":4,"repliesCount":0,"postTime":"2015-11-11T17:30:57.000-08:00","lastPublishTime":"2015-11-11T17:30:57.000-08:00","metrics":{"__typename":"MessageMetrics","views":38371},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:85109","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"265","rawBody":"

This problem just started happening for me.  I can CTRL-V into paint or word, but nothing is saved by Dropbox. The appropriate box is checked in preferences.  I have tried unchecking it, rebooting, and then checking it again but that had no effect.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85109_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:152230":{"__typename":"User","id":"user:152230","uid":152230,"login":"Thomas R.30","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-11-13T03:16:00.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:48"},"entityType":"USER","eventPath":"community:mxpez29397/user:152230"},"ModerationData:moderation_data:85110":{"__typename":"ModerationData","id":"moderation_data:85110","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:85110":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:152230"},"id":"message:85110","revisionNum":1,"uid":85110,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85110"},"body":"

After many months of printing screens directly to my DB Screenshots folder I received notification from Dropbox to re-install Dropbox (perhaps because I recently upgraded to Windows 10). I did so but now the Prt Sc (print screen) is captured and available in the clipboard but nothing goes to my DB Screen Shots folder. Also, tried CTRL Prtsc with same results.

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After many months of printing screens directly to my DB Screenshots folder I received notification from Dropbox to re-install Dropbox (perhaps because I recently upgraded to Windows 10). I did so but now the Prt Sc (print screen) is captured and available in the clipboard but nothing goes to my DB Screen Shots folder. Also, tried CTRL Prtsc with same results.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85110_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:45":{"__typename":"Rank","id":"rank:45","position":28,"name":"Explorer | Level 4","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:6916":{"__typename":"User","id":"user:6916","uid":6916,"login":"Rudy P.","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-11-22T21:27:00.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:6916"},"ModerationData:moderation_data:85111":{"__typename":"ModerationData","id":"moderation_data:85111","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:85111":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:6916"},"id":"message:85111","revisionNum":1,"uid":85111,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85111"},"body":"

I used screenshot shortcut for two years regularly on 5 different PC's. They are now all running W10 since some months but in October or so suddenly the option to use the same feature but to OneDrive popped up. I clicked it away since I'm happy with the DB function and have a special folder of the screenshots.

\n

But on one of the devices it doesn't work no more. It is still ticket on, but no. I unticked it, rebooted my pc and ticked it again and restarted Dropbox but to no avail...

\n

I checked the OneDrive folder but they are not getting there.

\n

The clipboard does get it, I can dump it in any other program.

\n

I suspect Windows changed something in the register so the function is ready to use for OneDrive. But I'm not a expert...

\n

Somebody has any ideas?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"repliesCount":0,"postTime":"2015-11-22T21:35:50.000-08:00","lastPublishTime":"2015-11-22T21:35:50.000-08:00","metrics":{"__typename":"MessageMetrics","views":38349},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:85111","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"797","rawBody":"

I used screenshot shortcut for two years regularly on 5 different PC's. They are now all running W10 since some months but in October or so suddenly the option to use the same feature but to OneDrive popped up. I clicked it away since I'm happy with the DB function and have a special folder of the screenshots.

\n

But on one of the devices it doesn't work no more. It is still ticket on, but no. I unticked it, rebooted my pc and ticked it again and restarted Dropbox but to no avail...

\n

I checked the OneDrive folder but they are not getting there.

\n

The clipboard does get it, I can dump it in any other program.

\n

I suspect Windows changed something in the register so the function is ready to use for OneDrive. But I'm not a expert...

\n

Somebody has any ideas?

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85111_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj","height":15,"width":16,"mimeType":"image/png"},"Rank:rank:49":{"__typename":"Rank","id":"rank:49","position":8,"name":"Super User II","color":"3DD3EE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstNDktTmFlcmxj\"}"},"rankStyle":"TEXT"},"User:user:1850":{"__typename":"User","id":"user:1850","uid":1850,"login":"Rich","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-05T13:23:00.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xODUwLTMzNTg3aTcyRjIyNTZERjk5NTI4NDk"},"rank":{"__ref":"Rank:rank:49"},"entityType":"USER","eventPath":"community:mxpez29397/user:1850"},"ModerationData:moderation_data:85112":{"__typename":"ModerationData","id":"moderation_data:85112","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:85112":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1850"},"id":"message:85112","revisionNum":1,"uid":85112,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85112"},"body":"

Uninstall and re-install Dropbox and it will be fixed, and yes, it's related to OneDrive attempting to take over that function.

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Uninstall and re-install Dropbox and it will be fixed, and yes, it's related to OneDrive attempting to take over that function.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85112_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:268557":{"__typename":"User","id":"user:268557","uid":268557,"login":"George L.20","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-11-24T15:02:00.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:268557"},"ModerationData:moderation_data:85113":{"__typename":"ModerationData","id":"moderation_data:85113","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:389485":{"__typename":"User","id":"user:389485","uid":389485,"login":"shubhamboseroy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-04-30T12:22:19.189-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:389485"},"AcceptedSolutionMessage:message:85113":{"__typename":"AcceptedSolutionMessage","uid":85113,"id":"message:85113","revisionNum":1,"author":{"__ref":"User:user:268557"},"readOnly":true,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85113"},"body":"

I uninstalled and then re-installed Dropbox but the problem remains...
Any solutions?

\n

If it's OneDrive trying to take over the function, it is doing a damn good work, because I am sold!

\n

Edit: Yeap, OneDrive working perfectly...

Edit no 2: The \"solution\" that worked for me was this. I disabled the function in the DropBox preferences and then I enabled the same function in the OneDrive settings. As I mentioned, OneDrive worked perfectly. But then I followed the opposite steps (disabling the function in the OneDrive preferences and then enabling the same function in the DropBox settings) and the DropBox fuction started working again!

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I uninstalled and then re-installed Dropbox but the problem remains...
Any solutions?

\n

If it's OneDrive trying to take over the function, it is doing a damn good work, because I am sold!

\n

Edit: Yeap, OneDrive working perfectly...

Edit no 2: The \"solution\" that worked for me was this. I disabled the function in the DropBox preferences and then I enabled the same function in the OneDrive settings. As I mentioned, OneDrive worked perfectly. But then I followed the opposite steps (disabling the function in the OneDrive preferences and then enabling the same function in the DropBox settings) and the DropBox fuction started working again!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85113_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:218625":{"__typename":"ModerationData","id":"moderation_data:218625","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:218625":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:389485"},"id":"message:218625","revisionNum":2,"uid":218625,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"AcceptedSolutionMessage:message:85113"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:218625"},"body":"

George L. you're awesome!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"27","kudosSumWeight":1,"repliesCount":0,"postTime":"2017-04-30T12:23:21.944-07:00","lastPublishTime":"2017-04-30T12:23:52.586-07:00","metrics":{"__typename":"MessageMetrics","views":2953},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:218625","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"45","rawBody":"

George L. you're awesome!

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George L. your \"solution\" is at least one for the day - worked for me like you've instructed. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"101","kudosSumWeight":1,"postTime":"2015-11-30T18:12:53.000-08:00","lastPublishTime":"2015-11-30T18:12:53.000-08:00","metrics":{"__typename":"MessageMetrics","views":38328},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:85114","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDIyMDQwNiwyMjA0MDY","node":{"__ref":"ForumReplyMessage:message:220406"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"106","rawBody":"

George L. your \"solution\" is at least one for the day - worked for me like you've instructed. 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:85114_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:220406":{"__typename":"ModerationData","id":"moderation_data:220406","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:220406":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4"},"id":"message:220406","revisionNum":1,"uid":220406,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:85114"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:220406"},"body":"Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT

Thank you!

[This thread is now closed. If you have a similar or new question, you can ask here: https://www.dropboxforum.com/t5/forums/postpage/category-id/101001000]","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-05-10T02:47:37.982-07:00","lastPublishTime":"2017-05-10T02:47:37.982-07:00","metrics":{"__typename":"MessageMetrics","views":2911},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:85105/message:220406","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"540","rawBody":"Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access it here: http://bit.ly/2lNKIxT

Thank you!

[This thread is now closed. If you have a similar or new question, you can ask here: https://www.dropboxforum.com/t5/forums/postpage/category-id/101001000]","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:220406_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:85115":{"__typename":"ModerationData","id":"moderation_data:85115","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:85115":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:268557"},"id":"message:85115","revisionNum":1,"uid":85115,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:85105"},"conversation":{"__ref":"Conversation:conversation:85105"},"subject":"Re: Print Screen doesn't save screenshots to dropbox anymore","moderationData":{"__ref":"ModerationData:moderation_data:85115"},"body":"

I am really happy it worked for you too, Oliver!

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I am really happy it worked for you too, Oliver!

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