cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Some files read only every time I restart my PC, even though I change it every time.

Some files read only every time I restart my PC, even though I change it every time.

gborker
Explorer | Level 3

Every time I restart my PC, a few of my synced folders become "read only". Then every day I have to right click on properties and uncheck the read only option. Then it takes 20 minutes for the folder (90GB) to become available on my local machine. Can someone please help me find a more permanent solution? This way I will not have to wait for 20 minutes every day. Thanks a lot!

5 Replies 5

Megan
Dropbox Staff

Hi @gborker, let's jump right into this! 

 

That's odd indeed. Can you clarify your OS, along with the Dropbox app version that you're using?

 

That'll help us exclude any Beta versions, that could be causing this. Also, does this happen with one specific folder, or with every file/folder of yours? 

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

gborker
Explorer | Level 3

Thanks a lot Megan. I have Windows 10. I am using Dropbox version 181.3.5515.

 

I checked following your question and it is happening with one particular folder, but there seems to be nothing special about the folder except that its pretty large (as I mentioned earlier, about 90GB).

Jay
Dropbox Staff

Hi @gborker, it looks like you're running the beta version of the Dropbox desktop application.

 

To install our latest stable version, visit this page and switch ‘Early releases’ to Off:

 

Afterwards, re-download the app from here and let me know if this helps.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

gborker
Explorer | Level 3

Hi Jay,

 

I followed your advice and am now using Dropbox v180.4.4912 but I continue to face the same issue. Do you possibly have some other advice?

 

Thanks a lot!

Jay
Dropbox Staff

Thanks for the info, I'd recommend contacting the support team for them to investigate this matter in more detail.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    gborker Explorer | Level 3
  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?