Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Hi @edmondcr, can I send you an email, in order for us to have a closer look?
Hi @edmondcr - thanks for your cooperation so far.
I've just sent you an email to look further into this issue, so please have a look at your inbox and we'll take it from there.
my .mp4 file is stored on drop box and the audio playback is distorted when i playback on iphone. no problem when playback on computer or if the file is downloaded to my iphone and played back locally
Hey @jwilk17, thanks for reaching out to our Community.
I moved your post to a thread that recently dealt with the same issue; can you try the troubleshooting steps in this thread, to see if they help?
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!