We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Not managed that I'm afraid. I now have drop box v172.4.7555 back outside the cloud OS folder - i.e. back in the old location but that still does not make it operate as on an M1 or an Intel Mac. I have not tried to roll it back further. Already lost 3 days of work use of the M2 due to dropbox staff "experts".
I am assuming that without admitting liability they will release an upgrade in the coming months that solves the problem. They are an unethical company.
jat1971, was it not indexing for you in the /CloudStorage location? Curious if you were still experiencing the problem with MacOS 13.3.1? Some users have claimed upgrading to MacOS 13.3 fixes the /CloudStorage indexing issue, but some people seem to still be having the issue.
"@jat1971, was it not indexing for you in the /CloudStorage location? Curious if you were still experiencing the problem with MacOS 13.3.1? Some users have claimed upgrading to MacOS 13.3 fixes the /CloudStorage indexing issue, but some people seem to still be having the issue. "
The mac OS is indexing in both the /cloudstorage location and once db was moved back to its traditional location. Indexing isn't the issue. The issue occured on 13.2 and 13.3.1 (that idea that this fixes the issue was nonsense the db people told me).
Its the spotlight functionality within the dropbox folder structure that is lost. I can't pick a specific folder and search within that folder only. 3TB of files, lots of hits per search - needs to be targeted for me... and through work spent months of time providing that structure.
The db people have absolutely no liability for the nonsense advice they give out. Other than "have you tried to restart it" every other piece of advice didn't work but did cause major disruption without any upside.
I am assuming that a new update of db and/or Os will solve the problem - and no liability admitted.
