Forum Discussion

Daniel18's avatar
Daniel18
Explorer | Level 4
8 years ago
Solved

Windows User Account Control (UAC) keeps popping up

Do you want to allow this program to make changes to your computer? Dropbox.exe VERY ANNOYING.  Comes up all the time.  Was working fine for at least a year now, and suddenly I keep getting thi...
desktop
Error Messages
Setting up the apps
  • Jane's avatar
    Jane
    8 years ago
     Hey Daniel18, thanks for sharing your thoughts on this behavior on our Community & welcome aboard, I’d happily check back with you on this inquiry!
     
    You may keep in mind that you’re getting this message, as you’ll need to update the Dropbox desktop application to the latest version (50.4.71), so it’s advisable to ensure that you’re running this one on your affected device(s). Also, it seems that you’ve chosen to install Dropbox on a different user profile (& not the admin one on your pc). 
     
    You should be able to install Dropbox without admin privileges. The key is to say "No" when Windows prompts you for the admin's password. 
     
    That said, we recommend installing Dropbox with admin privileges as some features, like overlay icons, rely on it.
     
    Hopefully this info addresses your inquiry, though please do let me know here if I’ve misunderstood your request or you have any additional questions. Thanks again for posting us & happy Monday! 
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey Cvbeth, please accept my apologies for the tardy reply. 
 
Kindly note that this is a slightly outdated discussion, however I’m wondering whether you’ve had the time to check the troubleshooting steps in my previous post above. If so, then it would be best if you re-installed once again following the relevant link on the Community--> (Stable Build 83.4.152), as there has been a new version since then. 
 
You should be able to get it through the Download link I had included on step #3 above, I’m merely specifying here for clarity. 
 
Keep me posted on the results when you have a minute!
Luke9423's avatar
Luke9423
New member | Level 2
6 years ago

Hey Jane,

I'm having same issue.  tried installer.  runtime error x80004002

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hey Luke9423, apologies for the tardy reply here!

    Would you mind sending along a screenshot of the error that you're getting?

    Let me know - thanks!

  • Luke9423's avatar
    Luke9423
    New member | Level 2
    6 years ago

    Annotation 2020-02-14 083522.jpgAnnotation 2020-02-14 083522.jpg

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 years ago

    0x80004002 is a Windows error; not a Dropbox error. It usually indicates a problem with Windows Update or possible damaged system files. There are a lot of results online that discuss the error, and possible ways to resolve it. I'd suggest a Google search for 0x80004002.

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