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iOS App not showing push notifications when files are added to a shared folder.

iOS App not showing push notifications when files are added to a shared folder.

Agehrt
New member | Level 2
Go to solution

Not getting notifications when a new file is added To a shared folder by other users in folder. iOS software and Dropbox iOS app updated to current versions and all settings in iOS for app notifications are on, as well as settings within Dropbox app are all on.

Just trying to get notifications when someone in a shared folder adds or deleted a file etc.
thanks!

1 Accepted Solution

Accepted Solutions

Daphne
Dropbox Staff
Go to solution
Hey there @Agehrt,
 
Currently the mobile app’s push notifications include shared folder invitations and when individual files are shared with you. This doesn’t include when new files are added to a shared folder.
 
I’d be more than happy to pass along your comments to our dev team for review about notifications for new shared folder additions.
 
Hope this helps to clarify the matter - Thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Daphne
Dropbox Staff
Go to solution
Hey there @Agehrt,
 
Currently the mobile app’s push notifications include shared folder invitations and when individual files are shared with you. This doesn’t include when new files are added to a shared folder.
 
I’d be more than happy to pass along your comments to our dev team for review about notifications for new shared folder additions.
 
Hope this helps to clarify the matter - Thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

bpmcclane
Helpful | Level 6
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Yes, pass this on to the development team! I’d really like real-time push notification when an addition or deletion is made in a shared folder.
Please get this done!

Walter
Dropbox Staff
Go to solution

Why not suggest it under our 'Share an Idea' section of the Community where other same minded users can find and upvote it too then @bpmcclane?

Here's a direct link for this place: https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000

Welcome to our Community!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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bpmcclane
Helpful | Level 6
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The link supplied to “share an idea” did not direct me to an area to share an idea. I did post to the forum, though.
bp

Rich
Super User II
Go to solution

You did the right thing. The Share an Idea area is just another section of the forum meant specifically for ideas and feature requests.

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Top contributors to this post

  • User avatar
    Rich Super User II
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    bpmcclane Helpful | Level 6
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    Walter Dropbox Staff
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    Daphne Dropbox Staff
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