iOS app opens to blank screen

[KylieC]

Every time I open the Dropbox app it just goes to a blank screen so I can’t access any of my files. The only way I can fix it is to restart my phone which takes a lot of time as it seems to only work once or twice in between each restart. I’m using an iPhone 7 with all updates applied and have updated the app on every release.

[KylieC]

Hey everyone, I started this thread and at the same time had a support request logged. Through the support case I have provided videos of this happening on my phone so they’ve told me they acknowledge this is a problem and are working on a fix. Perhaps this hasn’t been communicated with the staff replying in this forum??