Apps and Installations
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I am running a brand new Macbook pro on the latest OS. I have downloaded the installer file without issue, but when I run it, it says "the download failed" instantly. It retries every 10 seconds and fails. I have checked the FAQs and checked the security settings but there is no firewall or anti-malware software running. I have tried follwing the link to the offline downloader at https://www.dropbox.com/downloading?type=full but then the download does not start. If I click "restart download" I get a 404 file not found error in the browser.
I can't be the only person with this issue. I have both a personal and a business account on my user account, could this be causing an issue?
I'm checking with our dev team. Will get back with updates shortly.
Ed G
Community Manager @ Dropbox
https://dropbox.com/support
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You can also just let them sleep or turn them off I guess.
here too: the dropbox installation is still failing. firewall is offline
This doesn't work. I am using dropbox on a single machine. In any case, why would logging into dropbox affect the installation process in another machine! The error happens during the install process and not during logging in.
I'm having the same issue. I have the latest version of the OS installed. Tried multiple routes to try and get the installer the work. Nothing..
I did the same, log-out on one computer and tried to install on the second one, failed also!
Seems to be a problem with the installer. The download file is 668 KB, is that ok?
Also here brand new mac, but same problem on all 3 mac I tried, and different networks. The Offline installer is not downloading and you get a 404 page.
Same issue here. Could you please provide a solution? I need to work.
This does not make any difference the dmg file still fails to download the full software
Hi there!
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