cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox Finder Folder not syncing

Dropbox Finder Folder not syncing

wadeg
Explorer | Level 4
Go to solution

Someone shared a word document with me and its showing up on dropbox.com and its showing up in the dropbox app on my mac (which i don't use). I use the Dropbox folder directly in Finder. The document is not there. Does the Dropbox Finder folder not sync in the same way? Am I missing something here? Thanks in advance.

13 Replies 13

wadeg
Explorer | Level 4
Go to solution

Yes it's there. So how does someone share a file with me that we can both work on and that I can keep synced in my Finder?

Jay
Dropbox Staff
Go to solution
Hi @wadeg, in order for the file to appear in Finder, you'll need to create a shared folder, invite the other user, and have the file located there.

It will sync to both machines, and you can edit it via your machine, so any changes will sync to the site, and then their device.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

wadeg
Explorer | Level 4
Go to solution

Thanks Jay! This is what I asked way back at the beginning of this thread, but no one confirmed that it needed to be in a shared folder. Okay, I will do this now and make a note of this functionality for the future.

Jay
Dropbox Staff
Go to solution
No probs, @wadeg! If you need any more details, feel free to message back!

Enjoy the remainder of your week!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    wadeg Explorer | Level 4
  • User avatar
    Lusil Dropbox Staff
What do Dropbox user levels mean?