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Dropbox and outlook

Dropbox and outlook

Simon29
Helpful | Level 6
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Hi
I have an iPhone 7 and for some reason I am unable to access Dropbox files and add them to outlook emails. I can do this on my iPad but draw a blank on my iPhone for some reason.
Any help to resolve this would be greatly appreciated. (I have already tried Google but t no avail)

1 Accepted Solution

Accepted Solutions

Simon29
Helpful | Level 6
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7 Replies 7

Simon29
Helpful | Level 6
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F05E2A3A-115F-4656-9B12-7656FC5CDED0.png

Walter
Dropbox Staff
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Hey @Simon29, welcome to our Community!

Can you please clarify if you're still having issues with this? 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Simon29
Helpful | Level 6
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Hi
I’m all sorted now thanks, I did what it said on the screen shot and found the answer to my problem👍

Walter
Dropbox Staff
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Glad to hear that, Simon. Thanks for clearing it up for me too!

See you around the Community and enjoy the rest of your week!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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NonprofitScotland
New member | Level 2
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I have the same problem . I have tried every fix possible but nothing works. Outlook will connect to certain folders in our Dropbox business account but not all. Utterly crazy.

NonprofitScotland
New member | Level 2
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This makes no difference, it’s as if outlook sees only certain dropbox folders and it won’t let go off that view even after I deleted the app, cleared cashes etc . Ridiculous

Jay
Dropbox Staff
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Hi @NonprofitScotland, do the folders have any incompatible characters in their name, such as a : or | symbol?

Which devices are you using with Outlook to access your account?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    NonprofitScotland New member | Level 2
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    Walter Dropbox Staff
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    Simon29 Helpful | Level 6
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