Dropbox and outlook

[Simon29]

Hi
I have an iPhone 7 and for some reason I am unable to access Dropbox files and add them to outlook emails. I can do this on my iPad but draw a blank on my iPhone for some reason.
Any help to resolve this would be greatly appreciated. (I have already tried Google but t no avail)

[Simon29 · Accepted solution]

[Walter]

Hey @Simon29, welcome to our Community!

Can you please clarify if you're still having issues with this? 

Thanks!

[Simon29]

Hi
I’m all sorted now thanks, I did what it said on the screen shot and found the answer to my problem👍

[Walter]

Glad to hear that, Simon. Thanks for clearing it up for me too!

See you around the Community and enjoy the rest of your week!

[NonprofitScotland]

I have the same problem . I have tried every fix possible but nothing works. Outlook will connect to certain folders in our Dropbox business account but not all. Utterly crazy.

[NonprofitScotland]

This makes no difference, it’s as if outlook sees only certain dropbox folders and it won’t let go off that view even after I deleted the app, cleared cashes etc . Ridiculous

[Jay]

Hi @NonprofitScotland, do the folders have any incompatible characters in their name, such as a : or | symbol?

Which devices are you using with Outlook to access your account?